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By Nicole Hitner, Exago
Customization has become second nature to most of us — who hasn’t applied a theme, uploaded a cover photo, moved a toolbar, or deleted a widget? But extension, customization’s more technical cousin, is also important to application design, particularly in the B2B space. Unless you’re a web developer who’s built her own WordPress plugin, you might not even be clear on the distinction between customizability and extensibility. So, let’s first get our terms straight.
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