Case Study

Autotask Implements Ad Hoc BI Reporting Tool To Provide Customers Instant And Powerful Insight Into Their Business

Source: Exago BI
Autotask Pro

About Autotask

Since its founding in 2001, Autotask has become the #1 provider of web-based IT Services Management Software, used by thousands of IT service professionals worldwide. Autotask's success is based on its proven ability to help IT service professionals automate and manage people, projects, and processes more efficiently and to run their businesses better and more profitably.

“Autotask customers rely on Exago technology to execute nearly 6,000 ad hoc reports each day, giving them instant and powerful insight to what is happening in their businesses.” - Adam Stewart, SVP Engineering

Challenge

  • Replace existing ‘homegrown” ad hoc reporting solution
  • Offer easy-to-use self-service reporting, including scheduling and custom formatting
  • Utilize existing business object layer framework (C#.NET)
  • ...