As the pace of technology change accelerates, it's getting even harder to pin down the trends that will have an impact on the digital economy. AI, IoT, blockchain, 5G—technologies like these have come to dominate prediction lists, but adoption can vary widely from industry to industry, company to company, and even department to department.
Instead of placing bets on specific technologies, we decided to dig deeper. We gathered cloud commerce experts from several industries to share their insights into how the business and technology landscape is changing. As we enter a new decade, here are the key concepts that should inform your strategy in 2020—and beyond.
1.) Technology consolidation will accelerate, creating a boon for customers—and potential headaches for providers.
Software ecosystems have become a hot topic in technology, and for good reason. By working with outside vendors, companies can innovate faster and deliver more value than they could ever achieve on their own.