Newsletter | April 15, 2020

04.15.20 -- COVID-19 Crisis: Leading ISVs Are Taking Action -- Today

 
Software Insights
Everything ISVs Need To Know About Integrated Payments

ISVs and developers have a lot on their plate when it comes to anticipating their clients’ needs. Everything from onboarding processes to regulatory compliance requires careful attention, meaning less obvious details can occasionally fall through the cracks.

Balancing ISV And Vendor Customer Support
 

A positive support experience is crucial for any ISVs customer retention rate. This can be tricky when an ISV has a wide range of integration partners.

Leadership Lessons
5 Tips For Launching New App Features

While you’re still in the planning phase for a new feature, it’s a good idea to also think about how you will release it. This is something often done within the design process.

Trusted Advisor Marketing — Why It Almost Always Fails

Time to come clean. We use only trusted advisor marketing. We love it, and it has been fabulously successful. However, it will probably fail for everyone else on the planet.

3 Strategies For Building And Growing A Channel Partner Program

Every software vendor or provider has three common goals: increase product adoption, grow your customer base, and bolster revenue. One of the best ways to achieve every one of these goals is through a channel partner program.

COVID-19 Crisis: Leading ISVs Are Taking Action – Today
 

To help retail IT VARs and ISVs effectively deal with the COVID-19 pandemic, the RSPA reached out to several members asking them for ideas and business best practices related to this crisis. Our community has responded generously with several executives sharing helpful information.