By Lahav Savir, AllCloud
You may have heard that creating a Cloud Center of Excellence (CCoE) is formative in your cloud strategy, resulting in a huge difference in the value of cloud migration for an organization. Here’s how to plan it out for success.
What Is A Cloud Center Of Excellence?
In the simplest terms, a CCoE is a team of experts, either in-house or external, who have the knowledge, experience and skills to help you plan and move to the cloud. In reality, in order for your CCoE to be successful, it must be run by the people who are charged with implementing a fundamental shift in the way that your company thinks and works.
This change needs to happen across the whole organization, and as such, it must be a cross-functional team of people. They need to understand how to develop and manage cloud strategy, governance and best practices, but also have business as well as technical skills, security know-how, product knowledge, and much more.
It’s All About The Team – Avoiding Silos For Cloud Adoption
In many organizations, there is a varied understanding and use of cloud technologies. In some cases, there might even be different infrastructures used in different areas of the business. While cloud adoption is growing year on year, it’s often led by key individual decision makers or departments, and the rest of the company is left unsure how to proceed, or even why, creating uneven cloud use or strategy, even within the same enterprise.
While technology is a huge part of cloud adoption, people are what the success of your cloud strategy will ultimately hinge upon. If your business cannot get employees at every level on board and understanding what it takes for business transformation, you may have lost before you’ve begun. A CCoE makes sure that cloud adoption isn’t siloed and reserved for one-off projects by enthusiastic or forward-thinking departments, instead providing a strategy and path for cloud adoption companywide.
What is a CCoE Responsible For?
Planning to move to the cloud is not the same as the move itself or embracing change and innovation once you’re there. You can start small but remember that your needs will change as your cloud roadmap moves from planning to migration and growth. Technology and responsibilities can and will shift over time. As such, you should ensure that there is the ability to scale and to learn within and across your CCoE overall. As a starting point, think about four distinct cross-functional roles that need to be filled:
Who Benefits From A CCoE?
When an organization experiences consistency in approach and strategy, everyone benefits. Adoption and speed of cloud strategy are improved automatically when you use a “templatized” deployment and have the right people in the right places for success.
A CCoE enables value at every level. All stakeholders know what’s expected of them, what they are responsible for and why, resulting in far less uncertainty or frustration. The leadership and IT teams now have a better understanding of the steps they need to take to meet their goals and a unified approach to onboarding new technologies, lessening the learning curve and the need for troubleshooting. The customers and end users are now supported by innovation and best practices.
The Principles To Make This Happen
Building the right team for a CCoE isn’t a simple task. Internally, you might find that you want to start building this essential part of your organization, but you don’t have the knowledge of technology or best practices to make this happen. If that’s the case, an external advisor is essential to guide you in building your CCoE, a consultant that can support you in recruiting or training personnel to adequately represent teams across the whole organization, and then become a partner as your cloud journey progresses. The added benefits include:
However you build your Cloud Center of Excellence, it’s foundational for building a cloud strategy that is both sustainable and scalable across an organization, maximizing your ability to reduce risk, and see benefits from the cloud.
About The Author
Lahav Savir is cofounder, EVP and Chief Architect at AllCloud.