Newsletter | January 15, 2020

01.15.20 -- How Payment Residuals Can Impact The Bottom Line

Software Insights
15 Ideas To Get Started With Customer Success Automation
E-Book | ChurnZero

Customer Success teams contend with a long customer lifecycle: from on-boarding to engagement to renewal to advocacy. Customer success automation has arrived, and it automates processes and tasks that otherwise would be completed manually.

5 Steps To Drive Your SaaS Company From Early To Growth Stage
E-Book | Sage Intacct, Inc.

Investors expect you to prove different aspects of your business model at each stage of growth to achieve your next round of funding. This e-book focuses on the early and growth stages. In your early stage, you need to prove your revenue model.

How Payment Residuals Can Impact The Bottom Line
  Q&A | A conversation with Dan Viscount, EVO Payments

Dan Viscount — SVP and co-general manager, IPOS Division at EVO — recently spoke with The Business Solutions Network about recurring revenue. Specifically, Dan discussed how recurring revenue can result in a more profitable exit when it comes time to sell your software company.

Leadership Lessons
5 Revenue Growth Innovations For 2020
Guest Column | By Robert Jurkowski, On Demand Advisors

To help you dramatically scale and grow their revenue in 2020, I will introduce you to 5 Revenue Growth Innovations for 2020 to scale and grow your revenue based on our experience with over 300 B2B companies and breakthrough innovations as a revenue growth agency.

8 Ways Your Content Marketing Is Failing
Guest Column | By Elizabeth Harr, Hinge

Creating and executing effective content can help your customers better understand the issues they face. Done right, it’s also a significant value-add to your marketing efforts — and a proven way to convert prospects into customers.

Strengthen Partnerships And Collaborate: 5 Content Marketing Strategies For ISVs
Guest Column | By Crystal Barrineau, OrderCounter

Collaborate and nurture existing business partnerships to produce content and increase volume.

Streamlined Contracts Provide Valuable Business Data For Scale And Growth
Guest Column | By Eric Prugh, PactSafe

Rather than think of contracts as unwieldy obstacles to business, think of them as key data tools that if used effectively, can provide insight into key business activities.

5 Tips On Navigating Slow Sales Periods
Guest Column | By Nicole Hitner, Exago, Exago BI

Exago CEO Mike Brody and his director of sales, Bill Piacitelli, have over 50 years of management experience between them. I sat down to learn their strategies for navigating sales slowdowns and came away with five pieces of advice worth their weight in signed contracts.

IT Industry Outlook 2020
  White Paper | CompTIA

It's time for the industry to take the next step. There are tremendous benefits available through technology for both business and society, but there are major questions around safety, privacy, sustainability, and trust. The answers to these questions come from combining technical expertise with social awareness. By embracing responsibility for all the changes innovation can bring, the tech industry can be responsible for driving future progress.