Newsletter | May 8, 2019

05.08.19 -- How To Get Your Partner Onboarding Process Just Right

Featured Editorial
Best Practices For Staffing Support: How We Hire And Why
Guest Column | By Aliyah Gruberg-Revty, Exago

Being less invested in constructing your support team can cost more than you think in terms of client retention, staff development, and even sales and marketing opportunities.

Tips From An American Software Exec Working In A French Company
Guest Column | By John Prestridge, EasyVista

The CMO and SVP of North America for EasyVista shares lessons learned to help navigate the inevitable differences and cultural sensitivities of working in a global organization.

Software Insights
Why It's Crucial To Get Your Partner Onboarding Process Just Right
Article | By Scott Miraglia, Allbound

Your partners are flooded with options from other vendors, which means it’s up to you to show them why they should go with you. This is where your onboarding process can really make a difference. It’s the perfect time to show new partners your value and highlight why they should stick around.

SofterWare Improves Security & Client Optimization With BI
Case Study | Exago BI

Over 34 years, SofterWare has grown from a small entrepreneurial business to a $35 million+ company with over 10,000 nonprofit, childcare, camp, school, and payment processing clients. Here's how a BI reporting solution provides the robustness and flexibility SofterWare needs to help realize their vision.

4 Ways To Overcome End-User Resistance To Adopting RFID
E-Book | BlueStar, Inc.

Radio frequency identification (RFID) isn’t new, but it’s still a new application for many different verticals across the channel. While some businesses have been eager and interested to adopt the technology, it has overall been a difficult sell for many other end users.

Leading Healthcare Software Firm Applies Data-Driven Planning To Reinvigorate A 25-Year-Old System
Case Study | Revulytics

Understanding customer usage data resulted in higher product quality, more efficient R&D investments, tighter alignment with customers, and greater customer loyalty for this healthcare software firm.

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APG Cash Drawer, LLC