Newsletter | December 11, 2019

12.11.19 -- How To Make SaaS Partnerships Profitable

Software Insights
How To Crush Deals Using A Sales Call Script [Free Templates]
Article | By Elise Musumano, Yesware

A sales call script can be your best friend or your worst enemy. Used well, it’s your guiding light to navigate a conversation. But abuse it, and you become a telemarketing robot that sweats when forced to go off-script.

How Payment Residuals Can Impact The Bottom Line
Q&A | A conversation with Dan Viscount, EVO Payments

Dan Viscount — SVP and co-general manager, IPOS Division at EVO — recently spoke with The Business Solutions Network about how recurring revenue can result in a more profitable exit when it comes time to sell your software company.

Your Product Is Perfect, Now Change
Webinar | Revulytics

The software market continues to face a paradigm shift driven by the growth of cloud adoption. Not only is this shift accelerating the pace at which software is delivered, desktop software vendors are adopting business models that are increasingly customer-centric.

Best Practices For ISV Integrations With Hardware
Article | APG Cash Drawer, LLC

POS ISVs looking to boost brand recognition often turn to hardware manufacturers to get their solutions to market. Partnerships to integrate ISV solutions with hardware are one of the most effective ways to create a market for your software.

7 Bad Sales Habits And How Sales Enablement Can Break Them
White Paper | Seismic

In most sales organizations, there is a fine line between average and exceptional sales reps, those that barely hit their quota, and those that often exceed it. On the surface, it might seem like the luck of the draw for those reps that are excelling, but there are usually very perceptible — and replicable — habits and practices that exceptional reps possess and exercise.

Why Merchants Need Modern Gift Card Solutions This Holiday Shopping Season
Article | Datacap Systems, Inc.

Gift cards continue as the most popular holiday gift. National Retail Federation (NRF) data shows that six out of 10 consumers would like to receive a gift card and about the same number plan to give gift cards for the holidays

9 Steps To How “One Subscription System Of Record" Helped Create A Unicorn
Article | By David Appel, Sage Intacct, Inc.

From talks with 87 companies, a global survey of 500+ SaaS firms, feedback from industry analysts, and insights with the world’s top technology investors, an obvious pattern has emerged: Having one master view of the customer subscription lifecycle increases cash-flow, reduces churn, produces better forecasts, and enables teams to work better together.

Health Scores And Automation Increase Team Productivity – A Success Story
Case Study | ChurnZero

Untappd is a growing technology platform that allows consumers to ‘check in’ and share which beers they are currently enjoying. Besides creating a tight-knit community of beer enthusiasts, Untappd’s mobile application allows for tens of thousands of businesses to promote and publish their beverage menus.

Leadership Lessons
The Omega Play
Guest Column | By Jay Valentine,

When the ship is sinking, you cannot see shore, and there are not enough lifeboats!

Why Exceptional Customer Support Is Necessary For The Enterprise
Guest Column | By Lyudmila Andersen, Ciklum

If you’re looking to enhance your client's experience and deliver exceptional customer support, there are five key aspects every organization should incorporate to keep its users satisfied and engaged.

How To Make SaaS Partnerships Profitable
  Guest Column | By Rob Spee, Channel Journeys Consulting

The partner landscape is very different from it was just 10 years ago. Old channel labels like VAR and system integrator no longer make much sense. A reseller is just as likely to also be a referral partner and a developer. And the compensation and incentive models vary depending on the role the partner is playing.

Flip-Top Cash Drawer
APG Cash Drawer, LLC