Software Insights
Will Your Business Disrupt — Or Be Disrupted?
  Article | By Laurie McCabe, Sage Intacct, Inc.

“Digital transformation” may sound like a buzzword, but the drivers behind it are very real. In an era where technology is reshaping businesses and industries, companies that harness technology can reap big advantages over those that don’t.

Succeeding In Customer Success: Relationships Built To Last
Article | By Sophia Seltenreich, Yesware

Shifting from customer support to customer success isn’t as straightforward as it sounds. People are fickle, interests compete, and customers can test our empathy and patience. So where exactly does customer success start?

3 Types Of Field Service Businesses That Need Integrated Payments
Article | EVO Payments

Integrated payments, which eliminate having to enter data or reconcile credit card payments manually, can benefit field service organizations in a wide range of verticals. However, ISVs developing solutions for these three specific markets can add significant value by integrating payments with their applications.

Retail Business Requirements ISVs Need To Address To Succeed
Article | North American Bancard

How can an ISV create solutions that will help merchants succeed in business? Here are a couple areas that can be targeted.

Self-Service Solutions From Elo
Webinar | BlueStar, Inc.

Watch this webinar featuring Elo's director of sales Luke Wilwerding and product managers Josh Zhang and Bryan Zirkle as they share the latest on self-service solutions from Elo.

Leadership Lessons
WFS Market Spotlight: AI Enablement
Guest Column | By Matt Rung, World Financial Symposiums

AI skill sets are scarce, and demand for new business applications is ever-increasing. How can you take advantage of the next wave in AI Enablement? What’s changed, and what’s on the horizon? Who are the buyers in AI M&A; which technologies are in high demand?

Why SaaS Channels Are Vital To SaaS Growth
  Guest Column | By Rob Spee, Channel Journeys Consulting

The subscription model of SaaS has led many SaaS founders and investors to think that they can scale through a 100 percent direct sales model. The fact is that partners are the key to many SaaS companies’ success.

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