Case Study

PestPac Improves Customer Satisfaction With BI Solution

Source: Exago BI
PestPac

About PestPac

PestPac™ by WorkWave is the market-leading software solution for Pest Management Professionals.  Its full suite of robust features and functionality, tailored to the pest management industry and its mobile workforce, facilitate the growth and profitability of our customers.

“Our customers find new uses for Exago every day.” -  Jason Kochel, Chief Solutions Architect

Challenge

Our customers’ #1 request was to be able to write their own reports within our browser-based application.  We needed to enable ad-hoc querying without allowing direct access to the cloud-hosted data. The solution had to be easy enough for non-technical end-users to use but powerful enough to satisfy business analysts.