Sales, Support Top Vendor Requirements
By Joe Creegan, president and GM, CardPayment Services and Shaun Sexton, president, Skynet Innovations
We asked two readers, one VAR and one MSP, what support they value most from their primary vendor partners and how they measure the results of that support. One valued up-front sales, marketing, and training assistance, while the other listed back-end maintenance and support as most important.
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