Newsletter | April 22, 2020

04.22.20 -- Scaling The Land-And-Expand Subscription Management Model

Software Insights
ISV Third-Party Integration Best Practices

Integration with vendors and third-party applications is crucial to an ISV’s success and scalability. Every sales and development team wants these integrations to be fast and efficient, and payment providers can help ensure that is the case.

Scaling The Land-And-Expand Subscription Management Model

Many growth-stage SaaS companies have embraced the “land-and-expand” subscription business model to win an initial customer and then add value over time that allows for upselling additional products and features. But that creates a strong need to balance both volume and repeatability in automating their processes. Here’s how one company has achieved 100-percent growth using that model.

Leadership Lessons
5 Paths To Consistent Channel Growth

If you want to talk about growth strategies, it’s hard to find a better source than Tiffani Bova. Tiffani is the growth and innovation evangelist at Salesforce and one of the top 50 management thinkers in the world.

Building A World-Class Customer Support Team At A Startup

Providing a personalized, holistic customer experience is the goal of support teams today.

Winning Recruiting Strategies For 2020 – And Beyond

Remember the #1 employee recruiting tool 10 years ago? Newspapers. Today print classified ads are about as effective as inserting a floppy disk into an iPad. So, what is working in 2020? Successful VARs and ISVs are implementing these five recruiting strategies.