ISV Editor's Desk

  1. 9 Tips For Hiring Software Engineers At Scale
    1/31/2019

    Finding just one right-fit software engineer is hard enough, so what happens when you need to hire engineers at scale?

  2. SaaS Companies: What Is Your Plan B?
    1/9/2019

    Getting to Plan B: Breaking Through to a Better Business Model is a must-read for software executives who come from a tech background. Here are the book's best takeaways for SaaS companies.

  3. Mitigating Direct vs. Indirect Sales Channel Conflict
    12/27/2018

    Selling more software through indirect sales channels can create headaches for your direct sales team – and your partners – unless you proactively take steps to address the potential conflict.

  4. Employee Bonus Programs: Advice From 5 Software CEOs
    11/29/2018

    I recently got an email from a reader asking if we had any content about employee bonus structures, so I reached out to a few CEOs and founders of successful software companies to see how they approach bonuses. Here’s what they had to say.

  5. Software Startup Advice: Pay Off Your Emotional (Not Technical) Debt
    11/21/2018

    A certain amount of technical debt is just part of being in business as a software startup. Companies accept it – even embrace it – and will formulate a game plan to address it down the road. But what about the emotional debt that builds up in fast-paced, tense, high-growth startup environments?

  6. 4 Quick Hits From Epson’s ISV Partner Conference
    11/14/2018

    Epson’s annual ISV Partner Conference is geared towards ISVs in the retail and hospitality space, but the takeaways below can apply to software companies in any vertical. Here are some of the high-level themes from my two days in Phoenix networking with 70+ software companies and technology executives.

  7. What You Missed At The Business of Software Conference
    10/4/2018

    The Business of Software conference and its community of attendees stays engaged year-round beyond the event. Here are some of the highlights from my three days in Boston.

  8. Takeaways From The Business Of Software Conference
    10/2/2018

    “10 percent slower and 10 percent lower quality is hard to detect, but it will kill the company in two years.” That was just one of my favorite quotes from the 2018 Business of Software conference. Read on for 7 more quick takeaways.

  9. Your Software Business Needs Raving Fans
    9/28/2018

    Software was still being shrink wrapped when Kenneth Blanchard and Sheldon Bowles published Raving Fans: A Revolutionary Approach To Customer Success in 1993. Fast forward 15 years later, and I’d still rate the time-tested theories in this book as a 10 out of 10. Here's why.

  10. Customer Support Tips For Small Software Companies
    9/18/2018

    As the company’s one and only employee, Chris Muench admits it can be tough to go from coding to support calls, and then back to coding. Interruptions for customer support are a fact of life for solo entrepreneurs, and Muench offers some sound advice for his peers at other small software companies.