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GUEST CONTRIBUTORS

  •  Don’t You Dare Tell them “What’s In It For Me” (WIIFM). Do This Instead.
    Don’t You Dare Tell them “What’s In It For Me” (WIIFM). Do This Instead.

    You just spent a pile of money on a great new piece of software. It promises to streamline your operations, save money, grow revenues, improve quality or increase customer satisfaction. But only if you can get your people to use it!

  • How Payment Residuals Can Impact The Bottom Line
    How Payment Residuals Can Impact The Bottom Line

    Dan Viscount — SVP and Co-General Manager, IPOS Division at EVO — recently spoke with The Business Solutions Network about recurring revenue. Specifically, Dan discussed how recurring revenue can result in a more profitable exit when it comes time to sell your software company.

  • 8 Things To Know About Firewall Configuration
    8 Things To Know About Firewall Configuration

    Cyber attacks often target retailers because retailers process a lot of personal data from payment cards that can be used for identity theft, fraud and other nefarious purposes. This puts a lot of pressure on retailers to maintain a strong security posture, and a big part of that is to properly configure your firewalls.

  • 6 Things CSMs Need To Do Today To Blow Q4 Out Of The Water

    If you work in a B2B SaaS company, you know that across the board, Q4 is always the biggest sales quarter of the year. Q4 is where the magic happens – prospects are geared up and ready to buy, to capitalize on extra end of year budget and set themselves and their teams up to have the right tools moving into the new year.

  • Serious About Customer Success? Your CRM Is Not Enough!

    The SaaS model has rapidly changed the software marketplace by lowering the barriers of entry and exit for buyers. These changes have made it essential that B2B software companies adapt and deliver ongoing user value. Now more than ever Customer Success is essential to the long-term success of your entire organization. A relationship-focused approach to client management is a must.

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SOFTWARE WHITE PAPERS

  • Protect Yourself: 8 Security Best Practices For Retailers

    The retail industry is a favorite target of cyber attackers. Hackers know a successful attack on a retailer can give them access to the data of thousands or even millions of payment cardholders. Cyber criminals can sell that data for a tidy profit to other criminals on the dark web who use it for fraud, identity theft, and phishing attacks. Cyber crime is big business; it’s projected to cause damages of $6 trillion by 2021 on organizations of all types and sizes.

  • Your Definitive Guide To Fighting Customer Churn

    Understand The Churn Monsters In Your Closet and How To Fight Them!

  • Confessions Of A Subscription CFO: Coping With The Business Challenges Of Growth

    You know it all too well. But, if you’re like many, you hesitate to admit the reality: It just isn’t easy being a CFO. Your company relies on you for financial leadership, but as your organization grows, so do the challenges—board reporting, SaaS metrics, managing burn, faster closes, smarter revenue management, deeper analyses, regulatory compliance, multinational consolidations. Add it up, and the headaches and sleepless nights are almost inescapable. 

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FEATURED SUPPLIERS

  • Sage Intacct, Inc.
    Sage Intacct, Inc.

    Sage Intacct, Inc., a cloud accounting software company, develops and delivers financial management solutions to meet the needs of financial professionals. It offers general ledger accounting, accounts payable, purchase order, order management, accounts receivable, and cash management software; financial reporting and financial dashboards; digital board book; and Intacct Collaborate, a solution to connect people and accelerate processes.

  • Seismic
    Seismic

    Seismic is the recognized leader in sales and marketing enablement, equipping global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Powerful content intelligence and analytics enable marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted.

  • Yesware
    Yesware

    Time-saving tools that plug right into your email. Real-time Email Tracking. Presentation Tracking. Lives In Your Inbox. Emails, Calls, Calendar. Mail Merge. Insight To Act On. Email Link Tracking. Types: Email Tracking, Email Templates, Send Later, Attachment Tracking.

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • EVO Payments
    EVO Payments

    EVO Payments, Inc. (NASDAQ: EVOP) is a leading payment technology and services provider. We offer an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe.

  • ChurnZero
    ChurnZero

    ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. Our software solutions allow businesses to understand how their customers use their product, assess their health and their likelihood to renew, and give business the means to personalize the customer experience through timely and relevant touchpoints. 

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • Revulytics
    Revulytics

    Revulytics offers cloud-based software usage analytics and turnkey services that give software producers deep visibility into how their products are being used and misused, providing them with actionable intelligence to generate revenue by converting unlicensed users into paying customers, optimize product development, and make data-driven decisions across their business. Its compliance analytics solution and services are used by leading software vendors to increase license revenue and globally reduce software piracy.

  • CompTIA
    CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

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SOFTWARE BUSINESS GROWTH CONTENT COLLECTIONS

SBG_SuccessfulChannelEbook_300x200

 

Free collection of articles on topics such as avoiding conflict between direct and indirect sales channels and enabling partners to sell more. Building a successful channel program requires consistent effort and a long-term investment, and that starts here.

SOFTWARE EXECUTIVE DIGITAL MAGAZINE

Software Executive Magzine

SOFTWARE INDUSTRY INSIGHTS

  • Software License Audits: Vendors Are From Mars, Customer Are From Venus
    Software License Audits: Vendors Are From Mars, Customer Are From Venus

    Audit clauses are a necessary part of enterprise software license agreements, but can often strain even the best customer relationships. It is rare to enter an agreement without the intention of living up to its terms, so when a vendor makes the often difficult decision to invoke an audit clause, customers often feel that they are being wrongly accused of acting in bad faith.

  • Your Product Is Perfect, Now Change
    Your Product Is Perfect, Now Change

    Product Innovation Strategies for Desktop Software Vendors in a Cloud World.

  • 3 Types Of Field Service Businesses That Need Integrated Payments
    3 Types Of Field Service Businesses That Need Integrated Payments

    Field service management solutions and mobile technology have revolutionized the industry by streamlining processes and significantly improving customer experiences. Legacy processes that involve manual recordkeeping require field workers to make trips back to the office to update records and initiate invoicing. Paper-based processes put a limit on productivity and make real-time updates impossible. Integrating payments with field service applications, however, gives businesses the ability to accept payments on-site, reduce paperwork, collect revenues faster, and minimize the number of late payments.

  • 6 Ways To Make Healthcare Payments More Convenient For Patient Payers
    6 Ways To Make Healthcare Payments More Convenient For Patient Payers

    If you develop software applications for the healthcare vertical, you need to be mindful of a new challenge that your clients are facing. Instead of receiving payment primarily from insurers, healthcare providers are receiving a growing percentage of payments directly from patients.

  • 5 Must-Have Mobile Payment Features For SMB Field Service Businesses
    5 Must-Have Mobile Payment Features For SMB Field Service Businesses

    Mobile payments, which streamline processes and improve customer experiences, can benefit any field service business. But small and medium-sized businesses (SMBs) may experience the most significant impact from mobile payments — which may even be the reason they can stay in the black. Many SMBs still use manual, paper-based processes that can eat into their profits and disrupt cash flow.

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ABOUT SOFTWARE BUSINESS GROWTH

SoftwareBusinessGrowth.com seeks to inform and advise the software community on the best opportunities for business success, where developing killer code simply isn’t enough. At SoftwareBusinessGrowth.com, software companies learn the management, sales, marketing, HR, operations, support, finance, customer success, product, and partner development strategies that will take their solutions out of the testing and into the hands of more users. Through a daily stream of news and exclusive insight served up by winners in the software community, our multimedia newsletter, webinar, event, and site content helps readers build value for their software businesses.