GUEST CONTRIBUTORS

  • Understanding The Main Street Lending Program

    The Federal Reserve’s Main Street Lending Program (MSLP) has been launched. The MSLP provides loans to small to midsized businesses that were in good financial condition before COVID-19 but that are now seeking financial support because of the pandemic.

  • Maintaining The Minute Book: Best Practices In Corporate Record Keeping

    A familiar sight in any office is that bookcase filled with minute books. It is a monument to how most companies have managed their corporate record keeping for years. But in today’s virtual working environment, many companies are reviewing how they track their information and update physical books they may no longer have access to.

  • Developing A Lien Search Strategy For Legal Due Diligence

    When performing legal due diligence, one of your primary goals is to uncover hidden legal liabilities, historical and pending, that come with the deal. However, your plan of attack can be dramatically influenced by several factors, including the type and size of the deal, the industry, time constraints, and more.

SOFTWARE WHITE PAPERS

  • Five Ingredients For Finance Transformation

    Over the next 10 years, technology will do more to change the finance and accounting organization than it has over the past 50. A spate of advances in databases, data processing, analytics and tools addressing the user experience as well as the application of artificial intelligence will free up much of the time now required by unproductive manual processes. This will allow the chief financial officer and controller to refocus the mission of the department and will enable it to realize the longstanding ambition of finance transformation: becoming more of a strategic partner to the rest of the company. There are five areas most finance executives will need to address to realize this transformation.

  • Confessions Of A Subscription CFO: Coping With The Business Challenges Of Growth

    You know it all too well. But, if you’re like many, you hesitate to admit the reality: It just isn’t easy being a CFO. Your company relies on you for financial leadership, but as your organization grows, so do the challenges—board reporting, SaaS metrics, managing burn, faster closes, smarter revenue management, deeper analyses, regulatory compliance, multinational consolidations. Add it up, and the headaches and sleepless nights are almost inescapable. 

  • The 5 Questions SaaS CFOs Should Ask Their Controller

    As the office of the SaaS company controller becomes ever more strategic—creating higher levels of financial visibility to help drive growth and profitability—the financial organization’s relationship to the controller role must evolve as well.

FEATURED SUPPLIERS

  • RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • EVO Payments

    EVO Payments, Inc. (NASDAQ: EVOP) is a leading payment technology and services provider. We offer an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe.

  • Sage Intacct, Inc.

    Sage Intacct, Inc., a cloud accounting software company, develops and delivers financial management solutions to meet the needs of financial professionals. It offers general ledger accounting, accounts payable, purchase order, order management, accounts receivable, and cash management software; financial reporting and financial dashboards; digital board book; and Intacct Collaborate, a solution to connect people and accelerate processes.

SOFTWARE BUSINESS GROWTH CONTENT COLLECTIONS

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Free collection of articles on topics such as avoiding conflict between direct and indirect sales channels and enabling partners to sell more. Building a successful channel program requires consistent effort and a long-term investment, and that starts here.

SOFTWARE INDUSTRY INSIGHTS

  • COVID-19 Communication Guidelines – Addressing Employee and Customer Questions

    This 55-minute session features RSPA Legal Counsel Bob Goldberg and RSPA Board Chair/North Country Business Products HR Director Chelsey Paulson sharing communication best practices.

  • Your Annual Customer Health Checkup Is Overdue. You Just Don’t Know It.

    How satisfied are your merchants with your customer service? The answer is … you only know what they’ve told you directly. And because they’re polite like most of us, you likely have a blind spot to their actual feelings and could be at risk of losing them to a competitor. I’ve been working with VAR and ISV executives who have been surprised by what their merchants have told them through the RSPA’s Customer Health Checkup survey. 

  • Winning Recruiting Strategies For 2020 – And Beyond

    Remember the #1 employee recruiting tool 10 years ago? Newspapers. Today print classified ads are about as effective as inserting a floppy disk into an iPad. So, what is working in 2020? Successful VARs and ISVs are implementing these five recruiting strategies. 

  • Steps To Building Your B2B Subscription Billing Strategy

    Subscriptions are different. For early software and SaaS companies, financial systems for order-based were invaluable. These companies sold discrete products-core editions, users licenses, and additional modules. To renew, you simply sold another order. In the subscription world, you must understand the lifetime relationship with the customer—all the upsells and renewals and how they all build on one another. You also must understand the revenue, billings, and cash derived from those-again, over the entire lifetime of the customer relationship.

  • 3 Types Of Field Service Businesses That Need Integrated Payments

    Field service management solutions and mobile technology have revolutionized the industry by streamlining processes and significantly improving customer experiences. Legacy processes that involve manual recordkeeping require field workers to make trips back to the office to update records and initiate invoicing. Paper-based processes put a limit on productivity and make real-time updates impossible. Integrating payments with field service applications, however, gives businesses the ability to accept payments on-site, reduce paperwork, collect revenues faster, and minimize the number of late payments.

ABOUT SOFTWARE BUSINESS GROWTH

SoftwareBusinessGrowth.com seeks to inform and advise the software community on the best opportunities for business success, where developing killer code simply isn’t enough. At SoftwareBusinessGrowth.com, software companies learn the management, sales, marketing, HR, operations, support, finance, customer success, product, and partner development strategies that will take their solutions out of the testing and into the hands of more users. Through a daily stream of news and exclusive insight served up by winners in the software community, our multimedia newsletter, webinar, event, and site content helps readers build value for their software businesses.