• If the last year has taught us anything, it’s that the world can change on the flip of a dime. Your business reality changed overnight while the global pandemic became national headlines. The digital transformation that took place over the past 12 months has been nothing short of astonishing. Consumers traded in credit cards and cash for digital wallets and various contactless payment methods, in order to stay healthy.

  • Most startup fundraising advice focuses on having the right metrics to convince investors your business has the potential to scale. While metrics are critical to fundraising success, there’s more to a good business case than just your current numbers: you also need to plan for your next fundraise. That requires an explicit focus on the human element of forecasting, and knowing what makes your company story unique.

  • A pattern has emerged from your peers on the technology, process, and people to apply in building your finance technology stack at your SaaS firm. How you go about recurring subscription billing, collecting and forecasting cash, managing revenue recognition, and calculating SaaS metrics and financial reporting depends on your business model and growth stage, however, there is a core structure to build upon.

  • Benefits Of Automating Your Key SaaS Metrics: Insights You Can Act On

    Monitoring your metrics isn’t enough. The key SaaS metrics you measure must be actionable to help you move the needle on healthy CMRR and ARR growth. This requires granularity and immediacy of information you can’t get from QuickBooks or Excel spreadsheets at scale. Your ability to keep a pulse on customer trends, as they are happening in real-time, and then respond quickly, enables you to transition from the historian to the pioneer – guiding the business into the future.

  • RSPA Recommended Read: Turning The Flywheel

    Do you want to know the silver-bullet system Amazon, Intel, and Nike use to expand into new markets? Unfortunately, just like in most every other aspect of life, there is no silver bullet. But there is an underlying system these three high-growth companies utilize – it’s called the Flywheel, and you can build one for your organization...


  • Cyberstates 2021: The Definitive Guide To The U.S. Tech Industry And Tech Workforce

    The tech workforce consists of two primary components, represented as a single figure by the ‘net tech employment’ designation. The foundation is the set of technology professionals working in technical positions, such as IT support, network engineering, software development, data scientist, and related roles. Many of these professionals work for technology companies (46.5 percent), but many others are employed by organizations across every industry sector in the U.S. economy (53.5 percent).

  • IT Industry Outlook 2021: Rebuilding For The Future

    It didn’t take long for the optimism of a new decade to wear off. By the end of Q1 2020, companies everywhere were reeling as they reckoned with the effects of the COVID-19 pandemic. Sadly, the impact of the virus was too much for many firms, leaving millions of workers unemployed and driving thousands of businesses to close their doors. Those companies that stayed afloat had to act quickly in order to enable their remote workforce and maintain operations.

  • Tech Town Index 2020

    The best places for IT pros to live and work.


  • Sage Intacct, Inc., a cloud accounting software company, develops and delivers financial management solutions to meet the needs of financial professionals. It offers general ledger accounting, accounts payable, purchase order, order management, accounts receivable, and cash management software; financial reporting and financial dashboards; digital board book; and Intacct Collaborate, a solution to connect people and accelerate processes.

  • RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  


  • CompTIA is the voice of the world's information technology (IT) industry.




Free collection of articles on topics such as avoiding conflict between direct and indirect sales channels and enabling partners to sell more. Building a successful channel program requires consistent effort and a long-term investment, and that starts here.


  • What Is The Ideal SaaS Finance Technology Stack?

    Quickly reporting on your SaaS metrics, and forecasting your cash, billings, and revenue, are the holy grail to scaling your SaaS business. But what is the right finance stack to put in to produce the data faster and more consistently?

  • Tech Together: How AI, Blockchain, Drones And IoT Can Safeguard The Supply Chain

    An E. coli outbreak of romaine lettuce made national news in late 2019, an incident that lasted more than two months and infected 167 people in 27 states, sending 85 to the hospital. The year before, a similar outbreak caused the Centers for Disease Control and Prevention to tell Americans to throw away all romaine lettuce. How could it have been prevented? Members of CompTIA’s Industry Advisory Councils think they have an answer.

  • COVID-19 Communication Guidelines – Addressing Employee and Customer Questions

    This 55-minute session features RSPA Legal Counsel Bob Goldberg and RSPA Board Chair/North Country Business Products HR Director Chelsey Paulson sharing communication best practices.

  • Diversity And Inclusion (D&I) Plan For Technology SMBs

    Can we talk? As a small business owner, could your diversity and inclusion (D&I) efforts use a little help? Most small business owners responded “yes” to our survey and cited challenges like, “I don’t know where to start,” or “I don’t have the time and resources to dedicate to such an initiative,” or “I’m too small to think about diversity.”

  • Your Annual Customer Health Checkup Is Overdue. You Just Don’t Know It.

    How satisfied are your merchants with your customer service? The answer is … you only know what they’ve told you directly. And because they’re polite like most of us, you likely have a blind spot to their actual feelings and could be at risk of losing them to a competitor. I’ve been working with VAR and ISV executives who have been surprised by what their merchants have told them through the RSPA’s Customer Health Checkup survey. 

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