GUEST CONTRIBUTORS

  • Why Becoming A Payment Facilitator In 2019 Is Crucial For Software Vendors
    Why Becoming A Payment Facilitator In 2019 Is Crucial For Software Vendors

    Software developers today are battling an increasingly large and diverse set of competition. In this landscape, you need to find ways to build your software offering to make the most of each sale. One way to do so is to build in a payment facilitator offering. While this involves some level of additional resource commitment, it also creates revenue potential that greatly bolsters your bottom line. For anyone offering SaaS to businesses, building in PayFac capabilities is a critical step towards building a more lucrative offering.

  • How Payment APIs Are Helping Developers Boost Their Bottom Line
    How Payment APIs Are Helping Developers Boost Their Bottom Line

    For enterprising software developers, opportunities exist to serve almost any area of business. You can design software targeted to a particular industry, a specific niche, or even an individual company. The more specialized you get, though, the smaller your window to success becomes. By building a payment application programming interface (API) into your software offerings, you can provide a process that every company needs, both simplifying your customers' operations and building your own bottom line.

  • Why Integrated Software Vendors Need A Robust Developer Center
    Why Integrated Software Vendors Need A Robust Developer Center

    An integrated software vendor serves a greater purpose than merely selling software to businesses. Your task is to develop and maintain the tools they need to operate every day. This means not only creating new software but keeping things running smoothly after your initial sale too. For this to work, you need a robust developer center. Your developer team can make the difference between your selling products and providing an ongoing service and revenue stream.

  • CSM Confidential – Part 2: Dealing With Internal Challenges

    Being a Customer Success Manager is difficult enough.  Based upon the premise that customer support should be more proactive than reactive, the value of CS cannot be understated. Between responsibilities like onboarding, advocacy, upsells and renewals, Customer Success Managers (CSMs) have cemented themselves as drivers of corporate growth. 

  • CSM Confidential – Part 1: Difficult Customer Conversations

    Being a Customer Success Manager is difficult enough.  Based upon the premise that customer support should be more proactive than reactive, the value of Customer Success cannot be understated. Between responsibilities like onboarding, advocacy, upsells and renewals, Customer Success Managers (CSMs) have cemented themselves as drivers of corporate growth. 

More From Guest Contributors

SOFTWARE WHITE PAPERS

  • Confessions Of A Subscription CFO: Coping With The Business Challenges Of Growth

    You know it all too well. But, if you’re like many, you hesitate to admit the reality: It just isn’t easy being a CFO. Your company relies on you for financial leadership, but as your organization grows, so do the challenges—board reporting, SaaS metrics, managing burn, faster closes, smarter revenue management, deeper analyses, regulatory compliance, multinational consolidations. Add it up, and the headaches and sleepless nights are almost inescapable. 

  • The 5 Questions SaaS CFOs Should Ask Their Controller

    As the office of the SaaS company controller becomes ever more strategic—creating higher levels of financial visibility to help drive growth and profitability—the financial organization’s relationship to the controller role must evolve as well.

  • 7 Bad Sales Habits And How Sales Enablement Can Break Them

    In most sales organizations, there is a fine line between average and exceptional sales reps, those that barely hit their quota and those that often exceed it. On the surface, it might seem like the luck of the draw for those reps that are excelling, but there are usually very perceptible—and replicable—habits and practices that exceptional reps possess and exercise. And prospects notice, since, according to Forrester, 70 percent of executive buyers claim salespeople are not prepared for their sales conversations. Therefore, how can managers keep exceptional reps on the right track, and help others break their bad habits?

More Software White Papers

FEATURED SUPPLIERS

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • EVO Payments
    EVO Payments

    EVO Payments, Inc. (NASDAQ: EVOP) is a leading payment technology and services provider. We offer an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe.

  • Revulytics
    Revulytics

    Revulytics offers cloud-based software usage analytics and turnkey services that give software producers deep visibility into how their products are being used and misused, providing them with actionable intelligence to generate revenue by converting unlicensed users into paying customers, optimize product development, and make data-driven decisions across their business. Its compliance analytics solution and services are used by leading software vendors to increase license revenue and globally reduce software piracy.

  • BlueStar, Inc.
    BlueStar, Inc.

    BlueStar is the leading global distributor of solutions-based Digital Identification, Mobility, Point-of-Sale, RFID, Digital Signage, Network Infrastructure, and Security technology. BlueStar works exclusively with value-added resellers, providing them with complete solutions, business development and marketing support. The company brings unequaled expertise to the market, offers award-winning technical support and is an authorized service center for a growing number of manufacturers. BlueStar is the exclusive distributor for the In-a-Box Solutions Series, delivering hardware, software and critical accessories in one bundle with technology solutions across all verticals.

  • Seismic
    Seismic

    Seismic is the recognized leader in sales and marketing enablement, equipping global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Powerful content intelligence and analytics enable marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted.

  • Sage Intacct, Inc.
    Sage Intacct, Inc.

    Sage Intacct, Inc., a cloud accounting software company, develops and delivers financial management solutions to meet the needs of financial professionals. It offers general ledger accounting, accounts payable, purchase order, order management, accounts receivable, and cash management software; financial reporting and financial dashboards; digital board book; and Intacct Collaborate, a solution to connect people and accelerate processes.

  • Yesware
    Yesware

    Time-saving tools that plug right into your email. Real-time Email Tracking. Presentation Tracking. Lives In Your Inbox. Emails, Calls, Calendar. Mail Merge. Insight To Act On. Email Link Tracking. Types: Email Tracking, Email Templates, Send Later, Attachment Tracking.

  • CompTIA
    CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

See All Featured Suppliers

SOFTWARE BUSINESS GROWTH CONTENT COLLECTIONS

SBG_SuccessfulChannelEbook_300x200

 

Free collection of articles on topics such as avoiding conflict between direct and indirect sales channels and enabling partners to sell more. Building a successful channel program requires consistent effort and a long-term investment, and that starts here.

SOFTWARE EXECUTIVE DIGITAL MAGAZINE

Software Executive Magzine

SOFTWARE INDUSTRY INSIGHTS

  • 3 Types Of Field Service Businesses That Need Integrated Payments
    3 Types Of Field Service Businesses That Need Integrated Payments

    Field service management solutions and mobile technology have revolutionized the industry by streamlining processes and significantly improving customer experiences. Legacy processes that involve manual recordkeeping require field workers to make trips back to the office to update records and initiate invoicing. Paper-based processes put a limit on productivity and make real-time updates impossible. Integrating payments with field service applications, however, gives businesses the ability to accept payments on-site, reduce paperwork, collect revenues faster, and minimize the number of late payments.

  • 6 Ways To Make Healthcare Payments More Convenient For Patient Payers
    6 Ways To Make Healthcare Payments More Convenient For Patient Payers

    If you develop software applications for the healthcare vertical, you need to be mindful of a new challenge that your clients are facing. Instead of receiving payment primarily from insurers, healthcare providers are receiving a growing percentage of payments directly from patients.

  • 5 Must-Have Mobile Payment Features For SMB Field Service Businesses
    5 Must-Have Mobile Payment Features For SMB Field Service Businesses

    Mobile payments, which streamline processes and improve customer experiences, can benefit any field service business. But small and medium-sized businesses (SMBs) may experience the most significant impact from mobile payments — which may even be the reason they can stay in the black. Many SMBs still use manual, paper-based processes that can eat into their profits and disrupt cash flow.

  • 5 Keys To Retail ISV Growth
    5 Keys To Retail ISV Growth

    Your success as an ISV is always related to how well the applications you develop meet the needs of your clients— but right now in retail, it’s absolutely crucial. Retail ISV growth depends on more than developing simple tools for merchants to use at the checkout or that allow them to accept payments made on a smartphone. Retailers need software solutions that meet the challenges of a rapidly changing, ultra-competitive industry. They need help in the fight to win customers and keep their loyalty. Retail ISV growth requires a deep understanding of the industry and the ability to develop applications that help retailers execute their business strategies.

  • Understanding The Role Of SaaS At Modern Businesses
    Understanding The Role Of SaaS At Modern Businesses

    The speed of business continues to increase, companies face new threats from competitors and those businesses who fall behind feel the pain. Add to this higher-than-ever customer expectations, compliance concerns nationally and globally, and ongoing threats from cybercriminals, and you may feel like it’s harder to operate than ever.

More Industry Insights

ABOUT SOFTWARE BUSINESS GROWTH

SoftwareBusinessGrowth.com seeks to inform and advise the software community on the best opportunities for business success, where developing killer code simply isn’t enough. At SoftwareBusinessGrowth.com, software companies learn the management, sales, marketing, HR, operations, support, finance, customer success, product, and partner development strategies that will take their solutions out of the testing and into the hands of more users. Through a daily stream of news and exclusive insight served up by winners in the software community, our multimedia newsletter, webinar, event, and site content helps readers build value for their software businesses.