Zebra Technologies Brings Direct Data Exchange To The 21st Century

Zebra Technologies is introducing the industry’s first complete, ruggedized enterprise-grade hardware and software Direct Data Exchange (DEX) solution that connects Direct Store Delivery (DSD) drivers to stores without a rugged DEX cable. With the introduction of Zebra’s new DX30 DEX Bluetooth-enabled wireless key fob – no bigger than a typical automobile key – Zebra has removed physical cables and eliminated common failure points at the wall jack or device.  Sitting alongside that is Zebra’s new SmartDEX line-of-business software solution providing modern analytics and diagnostics for the DEX process for the first time.  Enterprises are no longer burdened with the challenges of the pairing process and maintenance, and Zebra’s analytics capabilities enable customers to enjoy faster fault remediation.  Additionally, Zebra continues to provide solutions that close the Android-to-Microsoft port communications gap by providing a device that is compatible with both operating systems.

Zebra’s DX30/SmartDEX solution delivers:

• Cost-effective deployment of DEX connectivity
• Simplified DEX processes – a pop-up window presents the invoice information to the driver, no need to close/open applications
• Increased invoice accuracy – virtually eliminates time spent investigating and correcting discrepancies
• Faster reconciliation of orders and invoices at the customer location
• Decrease the order-to-delivery cycle time to better meet customer needs
• Faster and more accurate deliveries increase customer service quality and retention
• Improved driver productivity – less paperwork and time spent managing exceptions/returns/additions
• More deliveries per day without adding drivers
• Faster order-to-cash cycle times
• Improved cash flow

Based on decades of experience in retail environments, Zebra is solving the entire complement of enterprise DSD and DEX challenges.  

Download the full white paper below to learn more.